Job Description
Join our award-winning medical practice as the first point of contact for patients and visitors. We're seeking a polished Receptionist to embody our commitment to exceptional patient care while managing a dynamic front desk environment. Enjoy competitive pay, comprehensive benefits, and a collaborative culture in Columbus's thriving healthcare sector.
What We Offer:
• Health/dental/vision insurance
• 401(k) with company match
• Paid time off and holidays
• Professional development stipend
• Modern downtown facility with free parking
Responsibilities
- Manage multi-line phone system with professional call routing
- Greet patients, verify insurance, and process intake paperwork
- Maintain appointment schedules using Epic EHR system
- Coordinate with clinical staff for patient flow management
- Handle confidential records with HIPAA compliance
- Process payments and maintain financial records
- Order office supplies and manage inventory
Qualifications
- Minimum 2 years receptionist or customer service experience
- Proficiency in Microsoft Office and scheduling software
- Strong written and verbal communication skills
- Ability to multitask in fast-paced environments
- Basic medical terminology knowledge preferred
- High school diploma or equivalent required
- Positive attitude with problem-solving aptitude