Job Description
Join Miami's fastest-growing customer support team! We're seeking motivated individuals for flexible part-time roles where your experience matters more than your degree. Enjoy competitive pay, remote work options, and schedule autonomy while making a real impact on our clients' experiences.
At Miami FlexConnect, we believe in second chances and untapped potential. No college degree? No problem! We provide comprehensive training and growth opportunities for dedicated professionals who excel in customer interaction and problem-solving.
Responsibilities
- Delocate exceptional customer service via phone, email, and chat
- Resolve client inquiries and technical issues efficiently
- Maintain accurate customer records in our CRM system
- Collaborate with team members to improve service quality
- Meet performance metrics while maintaining flexibility
- Participate in ongoing training and development sessions
Qualifications
- High school diploma or equivalent (degree not required)
- Minimum 1 year customer service experience preferred
- Strong verbal and written communication skills
- Proficient with basic computer applications
- Ability to work independently with minimal supervision
- Flexibility to work evenings and weekends as needed
- Positive attitude and problem-solving mindset