Job Description
Join Louisville Medical Group's prestigious team as our Executive Receptionist! We're seeking a polished professional to create exceptional first impressions in our state-of-the-art healthcare facility. Enjoy competitive benefits, career growth opportunities, and a supportive environment in Louisville's thriving medical district. Why you'll love this role: Hybrid schedule after training, comprehensive health benefits, and professional development stipends. Our ideal candidate thrives in fast-paced settings and embodies our patient-centered values.
Responsibilities
- Manage multi-line phone system with 15+ lines and prioritize high-volume call routing
- Coordinate complex executive calendars across 12+ department heads
- Oversee patient check-in/out processes for 150+ daily appointments
- Process insurance verifications and maintain HIPAA-compliant records
- Coordinate conference room bookings and executive travel arrangements
- Train 3+ junior receptionists on office protocols and software systems
- Manage office supply inventory and vendor relationships
Qualifications
- Minimum 3 years executive/front desk experience in healthcare setting
- Expertise in Microsoft Office Suite and scheduling software (e.g., Calendly)
- Proficient with EHR systems (Epic/EMR preferred)
- Exceptional written and verbal communication skills
- Proven ability to handle sensitive information with discretion
- Professional appearance and polished telephone etiquette
- High school diploma or equivalent; Associate's degree preferred
- Valid Kentucky driver's license required