Job Description
Join our prestigious downtown Baltimore firm as the first point of contact for high-profile clients and executives. We're seeking a polished professional to embody our commitment to excellence through exceptional customer service and operational efficiency. This hybrid role offers competitive compensation, comprehensive benefits, and career growth opportunities in a dynamic corporate environment.
Responsibilities
- Manage multi-line phone system with 50+ daily calls, routing inquiries to appropriate departments
- Greet and screen visitors, maintaining secure access protocols for corporate office
- Coordinate executive calendars, schedule complex meetings across multiple time zones
- Process incoming/outgoing mail and packages, managing logistics with couriers
- Maintain conference room reservations and oversee office supply inventory
- Support administrative projects including document preparation and data entry
- Collaborate with HR and facilities teams on office operations and events
Qualifications
- 3+ years of corporate receptionist or executive assistant experience
- Proficiency in Microsoft Office Suite and scheduling software (Outlook, Calendly)
- Exceptional verbal/written communication and conflict resolution skills
- Ability to manage multiple priorities with discretion and professionalism
- Valid Maryland driver's license and reliable transportation
- Associates degree in Business Administration or related field preferred
- Experience with CRM systems (Salesforce) and video conferencing tools