Job Description
Join our dynamic team at Metropolitan Financial Group as the first point of contact for high-profile clients and executives. We're seeking a polished Receptionist to deliver exceptional front-desk experiences in our Charlotte headquarters. This hybrid role blends in-person presence with remote support, offering growth opportunities in a collaborative financial services environment. Enjoy competitive benefits including health insurance, 401(k) matching, and professional development stipends.
Responsibilities
- Manage multi-line phone systems and professionally route 50+ daily calls
- Coordinate executive calendars and complex meeting logistics
- Process incoming/outgoing mail and manage office supply inventory
- Greet clients with exceptional hospitality and manage visitor protocols
- Assist with onboarding paperwork and HR administrative tasks
- Maintain digital filing systems and ensure data accuracy
- Collaborate with administrative team on office initiatives
Qualifications
- 3+ years corporate receptionist or administrative experience
- Proficiency in Microsoft Office Suite and CRM platforms
- Exceptional written and verbal communication skills
- Ability to multitask in fast-paced financial services environment
- Professional demeanor with polished business appearance
- Associate's degree or relevant certification preferred
- Experience handling sensitive client information
- Strong problem-solving and conflict resolution abilities