Job Description
Launch your tech career in sunny Chula Vista! InnovateTech Solutions is seeking passionate tech enthusiasts with zero experience for our entry-level Tech Support Specialist role. We provide comprehensive training and full relocation assistance to help you transition seamlessly into this high-growth position.
Join our dynamic team and gain hands-on experience in IT infrastructure, cloud systems, and customer support while enjoying California's coastal lifestyle. Our structured mentorship program ensures rapid skill development and career advancement opportunities.
What We Offer:
- Full relocation package including moving stipend and temporary housing
- 6-week paid training program with industry certifications
- Health benefits, 401k matching, and paid time off
- Collaborative work environment with cutting-edge technology
Responsibilities
- Provide Tier 1 technical support via phone, email, and chat for enterprise clients
- Install, configure, and troubleshoot hardware/software systemsDocument support tickets using CRM tools and maintain knowledge base
- Collaborate with senior engineers to resolve complex infrastructure issues
- Participate in cross-functional projects to enhance service delivery
- Complete vendor-specific certification training quarterly
Qualifications
- No prior experience required—recent graduates welcome
- Strong problem-solving aptitude and logical thinking
- Excellent written and verbal communication skills
- Willingness to relocate to Chula Vista, CA
- Basic computer literacy and internet navigation skills
- Ability to work flexible hours including weekends (rotating schedule)
- Valid driver's license and reliable transportation