Job Description
We are looking for ambitious Entry Level Sales and Service Representatives to join our growing team in Columbus, Ohio. This is a direct hire position designed for motivated individuals who are ready to start a rewarding career in customer relations and sales. We pride ourselves on a culture of growth, offering comprehensive on-the-job training and a clear pathway to leadership.
As a key member of our team, you will be responsible for connecting with clients, understanding their needs, and delivering top-tier service solutions. We do not require prior experience—just a positive attitude and a willingness to learn.
What You Will Do:
- Build and maintain relationships with new and existing clients through direct communication.
- Identify customer needs and recommend appropriate products or services to meet those needs.
- Process orders, prepare correspondence, and manage customer files to ensure accuracy.
- Resolve customer complaints and issues with patience and professionalism.
- Collaborate with the regional management team to achieve daily and monthly sales targets.
- Conduct market research to stay informed about industry trends and competitor activities.
Responsibilities
- Execute outbound and inbound calls to generate leads and schedule appointments.
- Utilize CRM software to update client information and track sales progress.
- Ensure all customer interactions adhere to company policies and brand standards.
- Participate in daily training sessions to improve product knowledge and sales techniques.
- Contribute to a positive team environment by sharing best practices and supporting colleagues.
Qualifications
- High school diploma or GED is required.
- Must be 18 years of age or older.
- Strong interpersonal and communication skills with the ability to engage diverse audiences.
- Basic computer literacy and typing speed.
- Ability to work full-time, Monday through Friday, including occasional weekends.
- Must possess a valid driver’s license and reliable transportation.