Job Description
Join our dynamic Austin-based team as an Entry-Level IT Support Specialist! We're seeking motivated individuals with no prior experience to kickstart their IT careers while receiving full visa sponsorship. Enjoy comprehensive training, mentorship from industry experts, and the opportunity to work with cutting-edge technology in one of America's fastest-growing tech hubs.
At GlobalTech Solutions, we believe in nurturing talent and providing clear career progression paths. You'll gain hands-on experience in network administration, cybersecurity fundamentals, and cloud technologies while building valuable professional relationships in Austin's vibrant tech ecosystem.
Responsibilities
- Provide first-level technical support for hardware/software issues
- Assist with network monitoring and basic troubleshooting
- Document IT processes and maintain knowledge base
- Collaborate with senior engineers on system upgrades
- Support cybersecurity awareness initiatives
- Manage inventory of IT assets
- Participate in cross-departmental tech projects
Qualifications
- High school diploma or equivalent (degree preferred)
- No prior IT experience required
- Basic computer literacy and problem-solving skills
- Strong communication and teamwork abilities
- Valid passport with eligibility for US work visa
- Willingness to obtain relevant certifications (CompTIA A+)
- Ability to work flexible hours during system updates
- Passion for technology and continuous learning