Job Description
Launch your IT career in sunny San Diego! TechForward Solutions Inc. is seeking motivated Entry-Level IT Support Specialists with no prior experience required. We offer comprehensive visa sponsorship for qualified international candidates. Join our dynamic team and gain hands-on experience in cutting-edge technology while enjoying San Diego's vibrant lifestyle. Training and mentorship provided!
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Assist with network troubleshooting and system maintenance
- Manage helpdesk tickets and user documentation
- Deploy and configure desktop/laptop equipment
- Collaborate with senior engineers on complex issues
- Conduct basic cybersecurity protocols implementation
- Participate in IT infrastructure monitoring
Qualifications
- High school diploma or equivalent required
- Strong willingness to learn IT fundamentals
- Basic computer literacy (Windows, macOS, Office)
- Excellent problem-solving and communication skills
- Ability to work in a fast-paced team environment
- Valid work authorization (visa sponsorship available)
- CompTIA A+ certification preferred (training provided)
- English fluency required