Job Description
Join our dynamic IT team in Phoenix, AZ and kickstart your career in technology! We're seeking motivated entry-level professionals with no prior experience for our IT Support Specialist role. As a growing tech company, we offer comprehensive visa sponsorship for qualified international candidates. You'll receive hands-on training in cutting-edge systems while working alongside industry experts to deliver exceptional IT solutions. Our collaborative culture values innovation and professional growth, providing clear pathways to advancement within the organization.
Responsibilities
- Provide technical assistance to employees via phone, email, and in-person support
- Install, configure, and troubleshoot hardware/software systems
- Monitor network performance and resolve connectivity issues
- Maintain accurate documentation of IT assets and support tickets
- Collaborate with senior team members on system upgrades and maintenance
- Participate in cross-departmental IT projects and initiatives
Qualifications
- No prior IT experience required - we provide comprehensive training!
- Valid work authorization in the US or eligibility for visa sponsorship
- High school diploma or equivalent (college degree preferred)
- Strong problem-solving and communication skills
- Basic computer literacy and willingness to learn technical systems
- Ability to work flexible hours including occasional weekends
- Passion for technology and continuous learning