Job Description
Launch your IT career in paradise! Pacific Tech Solutions Inc. is seeking motivated entry-level IT Support Specialists with no prior experience. We offer comprehensive visa sponsorship for qualified international candidates to join our dynamic team in Honolulu, Hawaii. Enjoy competitive pay, full benefits, and hands-on training in cutting-edge technologies. This is your gateway to the global tech industry while experiencing Hawaii's unique lifestyle.
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Assist with network troubleshooting and system maintenance
- Manage helpdesk tickets and user inquiries
- Document IT procedures and knowledge base articles
- Collaborate with senior engineers on infrastructure projects
- Install and configure workstations and peripherals
- Conduct basic cybersecurity awareness training
Qualifications
- High school diploma or equivalent required
- Basic computer literacy and internet navigation skills
- Strong problem-solving abilities and attention to detail
- Excellent written and verbal communication skills
- Valid passport and eligible for US work visa sponsorship
- Willingness to learn and adapt to new technologies
- Team player with customer service mindset