Job Description
Join our dynamic IT team at TechSolutions Inc. as an Entry-Level IT Support Specialist! We're seeking motivated individuals with no prior experience to launch their careers in technology. With comprehensive visa sponsorship available, we welcome international talent to contribute to our Mesa-based operations. Enjoy competitive benefits, mentorship programs, and hands-on training in cutting-edge IT solutions.
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Assist with network monitoring and basic troubleshooting
- Manage helpdesk tickets and document resolutions
- Install and configure workstations and peripherals
- Collaborate with senior engineers on system upgrades
- Conduct user training on IT systems
- Maintain asset inventory and documentation
Qualifications
- High school diploma or equivalent (required)
- Basic computer literacy and problem-solving skills
- Strong written and verbal communication abilities
- Ability to learn technical concepts quickly
- Customer service mindset and patience
- Valid work authorization or visa sponsorship eligibility
- Willingness to obtain industry certifications