Job Description
Are you looking to launch your career in the technology sector? TechNova Solutions is excited to announce openings for Entry Level IT Support Specialists in Greensboro, NC.
We are a forward-thinking company dedicated to diversity and innovation. We are actively seeking talented individuals from around the world who are eager to learn. If you have a passion for technology but lack formal experience, we provide comprehensive training and full visa sponsorship for qualified candidates.
Don't let a lack of experience hold you back. Join our team and grow your skills in a supportive environment.
Responsibilities
- Provide first-level technical support and troubleshooting for hardware and software issues.
- Assist in the installation, configuration, and maintenance of computer systems and networks.
- Respond to incoming support tickets and email inquiries in a timely manner.
- Collaborate with senior IT staff to resolve complex technical problems.
- Document technical issues and resolutions in the knowledge base.
- Conduct routine system checks and performance monitoring.
- Assist in the deployment of new software and hardware upgrades.
Qualifications
- High School Diploma or GED required; Associate degree in IT or related field preferred.
- Basic understanding of computer hardware, operating systems, and networking concepts.
- Strong problem-solving skills and a logical approach to troubleshooting.
- Excellent written and verbal communication skills.
- Willingness to obtain industry-recognized certifications (training provided).
- Eligibility to work in the United States (US Visa sponsorship is available for the right candidate).