Job Description
Launch your IT career in Austin with our comprehensive entry-level program! No prior experience required – we provide full training and visa sponsorship for qualified international candidates. Join our dynamic team at TechSolutions Global and gain hands-on experience in cutting-edge technology while enjoying Austin's vibrant tech scene.
What We Offer:
- Full visa sponsorship and relocation assistance
- 6-month paid training program with mentorship
- Competitive salary and comprehensive benefits
- Growth opportunities into specialized IT roles
- Collaborative culture in Austin's fastest-growing tech hub
Responsibilities
- Provide first-level technical support for hardware/software issues
- Assist users with system setups, configurations, and troubleshooting
- Document IT processes and maintain knowledge base articles
- Collaborate with senior engineers on infrastructure projects
- Monitor system performance and escalate critical issues
- Participate in cross-departmental tech initiatives
- Complete certification training modules (CompTIA A+, etc.)
Qualifications
- High school diploma or equivalent (Bachelor's preferred)
- Basic computer literacy and internet navigation skills
- Strong problem-solving and communication abilities
- Eligibility for U.S. work visa sponsorship
- Passion for technology and willingness to learn
- Ability to work in a fast-paced team environment
- Valid driver's license (for occasional site visits)
- Flexible schedule for on-call rotation after training