Job Description
Join our dynamic team at TechSolutions Inc., a leading IT services provider in Atlanta! We're seeking motivated entry-level professionals to launch their careers in technology. This is your chance to gain hands-on experience in a fast-paced environment with mentorship from industry experts. Enjoy competitive compensation, comprehensive benefits, and immediate start for the right candidate.
Responsibilities
- Provide technical support to clients via phone, email, and remote assistance
- Install, configure, and troubleshoot hardware/software systems
- Document IT processes and maintain accurate service logs
- Collaborate with senior engineers on network security initiatives
- Assist with onboarding new employees and system setups
- Monitor system performance and resolve technical escalations
- Participate in cross-departmental IT projects
Qualifications
- Associate's degree in IT, Computer Science, or related field
- Basic knowledge of Windows/macOS operating systems
- Familiarity with networking fundamentals (TCP/IP, DNS)
- Strong problem-solving and communication skills
- Ability to work independently and in team environments
- CompTIA A+ certification preferred (or willingness to obtain)
- Valid driver's license required for occasional on-site visits