Job Description
Welcome to Apex Digital Solutions
We are currently hosting a Hiring Event for ambitious individuals seeking to launch their careers in the tech industry. If you are located in San Jose, CA, and looking for an entry-level opportunity that offers growth and mentorship, we want to meet you.
As a Entry Level IT Support Specialist, you will be the first point of contact for our clients, ensuring they receive top-notch technical assistance. We provide comprehensive on-the-job training to help you succeed.
Why Apply?
- Immediate hiring opportunities for qualified candidates.
- Competitive salary and benefits package.
- Clear career progression path in IT and Customer Support.
- Work in a dynamic, collaborative environment.
Don't miss this chance to join our team. Apply now for our upcoming hiring event in San Jose!
Responsibilities
- Provide exceptional technical support to end-users via phone, email, and in-person.
- Diagnose and resolve hardware and software issues efficiently.
- Assist in the deployment and configuration of new workstations and devices.
- Maintain detailed records of technical interactions and resolutions in the ticketing system.
- Collaborate with senior engineers to escalate complex issues and learn advanced troubleshooting techniques.
Qualifications
- High school diploma or GED required; Associate’s degree in Computer Science or IT preferred.
- Basic understanding of operating systems (Windows, macOS) and networking concepts.
- Strong customer service orientation and communication skills.
- Ability to work independently and as part of a team.
- Eager to learn and adapt to new technologies in a fast-paced environment.