Job Description
Join our dynamic team as an Entry-Level IT Support Specialist and launch your career in technology! We're urgently seeking motivated individuals to provide essential technical support across our Atlanta operations. This direct hire opportunity offers comprehensive training and growth potential within a forward-thinking company culture. If you're passionate about problem-solving and eager to build foundational IT skills, this is your chance to make an immediate impact.
Responsibilities
- Diagnose and resolve hardware/software issues for internal users
- Install, configure, and maintain desktop systems and peripherals
- Document technical procedures and maintain knowledge base
- Provide remote and on-site technical assistance
- Collaborate with senior IT staff on system improvements
- Train users on new technologies and best practices
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- Basic knowledge of Windows/macOS operating systems
- Familiarity with networking concepts (TCP/IP, DNS)
- Strong problem-solving and communication skills
- Ability to work independently and in team environments
- CompTIA A+ certification preferred but not required