Job Description
We're urgently seeking a skilled IT Support Specialist to join our dynamic team in Fresno! This direct-hire position offers immediate start and career growth opportunities. If you're passionate about technology and thrive in fast-paced environments, we want to hear from you!
Responsibilities
- Provide Tier 2/3 technical support for hardware, software, and network issues
- Manage and maintain company servers, workstations, and cloud infrastructure
- Implement cybersecurity protocols and conduct vulnerability assessments
- Collaborate with cross-functional teams to optimize IT operations
- Document technical procedures and maintain knowledge base
- Lead system upgrades and technology migrations
Qualifications
- 3+ years of hands-on IT support experience in enterprise environments
- CompTIA Network+ or Microsoft Azure certification required
- Proficiency in Windows Server administration and Active Directory
- Strong troubleshooting skills with network infrastructure (TCP/IP, DNS, DHCP)
- Experience with cloud platforms (AWS/Azure/GCP)
- Bachelor's degree in Computer Science or related field preferred