Job Description
Join our dynamic team at TechSolutions Inc. as an Entry-Level IT Support Specialist and kickstart your tech career in Oklahoma City! We're urgently hiring motivated individuals ready to contribute immediately. This full-time role offers hands-on experience with cutting-edge technology while supporting our clients' digital transformation. Enjoy competitive compensation, comprehensive benefits, and a collaborative work environment. Apply now to secure your spot in our growing organization!
Responsibilities
- Provide first-level technical support for hardware, software, and network issues
- Install, configure, and maintain computer systems and peripherals
- Document IT processes and maintain accurate support tickets
- Collaborate with senior technicians to resolve complex problems
- Assist with cybersecurity protocols and data protection measures
- Train end-users on new technologies and best practices
- Participate in system upgrades and maintenance projects
Qualifications
- Associate degree in IT or related field OR equivalent experience
- Basic knowledge of Windows/macOS operating systems
- Familiarity with networking concepts (TCP/IP, DNS, DHCP)
- Strong problem-solving and communication skills
- Ability to work independently and in team environments
- Valid driver's license and reliable transportation
- CompTIA A+ certification preferred (not required)
- US citizenship or legal work authorization required