Job Description
Launch your tech career in Greensboro, NC with zero experience required! TechNova Solutions is seeking motivated Entry-Level IT Support Specialists to join our dynamic team. We provide comprehensive relocation assistance, including moving stipends and temporary housing, making your transition seamless. Our 6-month paid training program ensures you develop essential skills in network administration, cybersecurity, and cloud technologies while earning a competitive salary. Join 200+ tech professionals thriving in Greensboro's growing innovation hub, offering a 20% lower cost of living than major tech hubs.
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Assist with system installations, configurations, and maintenance
- Document IT processes and create troubleshooting guides
- Collaborate with senior engineers on infrastructure projects
- Participate in rotational training across IT domains
- Support cybersecurity awareness initiatives
- Manage helpdesk ticket systems with SLA adherence
Qualifications
- High school diploma or equivalent (technical certifications a plus)
- Basic computer literacy and internet navigation skills
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- Ability to lift 30 lbs for equipment handling
- Valid driver's license for equipment transport
- Willingness to relocate to Greensboro, NC
- Passion for continuous learning in technology