Job Description
Join our dynamic team at TechStart Innovations and launch your career in technology! We're seeking motivated entry-level professionals to fill immediate-start positions in our Oklahoma City headquarters. As an IT Support Specialist, you'll gain hands-on experience with cutting-edge systems while contributing to our mission of empowering businesses through innovative solutions. This is your chance to grow professionally in a collaborative environment with comprehensive training and mentorship opportunities.
Responsibilities
- Provide Tier 1 technical support to employees via phone, email, and in-person
- Install, configure, and troubleshoot hardware/software systems
- Document all IT incidents and resolutions using ticketing systems
- Assist with network administration tasks including security monitoring
- Collaborate with senior team members on infrastructure projects
- Conduct periodic system audits and preventative maintenance
- Train staff on new technologies and security protocols
Qualifications
- Associate's degree in IT, Computer Science, or related field
- Basic knowledge of Windows/macOS operating systems
- Familiarity with networking concepts (TCP/IP, DNS, DHCP)
- Strong problem-solving and analytical skills
- Excellent written and verbal communication abilities
- Ability to work independently and as part of a team
- CompTIA A+ or similar certification preferred
- Valid driver's license and reliable transportation