Job Description
Join InnovateTech Solutions and launch your IT career in Lexington, Kentucky! We're seeking motivated Entry-Level IT Support Specialists with no prior experience. As an equal opportunity employer, we proudly offer visa sponsorship for qualified international candidates. You'll receive comprehensive training and mentorship to develop essential technical skills while supporting our cutting-edge IT infrastructure. This is your gateway to a thriving tech career in a supportive environment.
Responsibilities
- Provide technical support for hardware, software, and network systems
- Assist users with troubleshooting and resolving IT-related issues
- Install, configure, and maintain computer systems and peripherals
- Document IT processes and maintain accurate support records
- Collaborate with senior IT staff on system upgrades and projects
- Monitor system performance and identify potential security threats
- Deliver exceptional customer service to internal stakeholders
Qualifications
- No prior IT experience required – we provide full training!
- Basic computer literacy and willingness to learn technical skills
- Strong problem-solving and analytical abilities
- Excellent communication and customer service skills
- Ability to work independently and in team environments
- Valid work authorization or eligibility for visa sponsorship
- High school diploma or equivalent required
- CompTIA A+ certification preferred (training provided)