Job Description
Join TechNash Solutions as an Entry Level IT Support Specialist and kickstart your career in technology! We're seeking motivated individuals with a passion for problem-solving to join our dynamic team in Nashville. This immediate-start role offers hands-on experience in enterprise IT environments with mentorship from industry experts. If you're ready to grow your skills while supporting innovative projects, apply today!
Responsibilities
- Provide first-level technical support for hardware, software, and network issues
- Assist with workstation setup, configuration, and maintenance
- Document troubleshooting procedures and create knowledge base articles
- Collaborate with senior IT staff on system updates and deployments
- Monitor system performance and escalate critical issues
- Train end-users on new technologies and best practices
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- Basic understanding of Windows OS and networking fundamentals
- Strong customer service and communication skills
- Ability to troubleshoot hardware/software issues independently
- Relevant certifications (CompTIA A+, Google IT Support) preferred
- Valid driver's license for occasional on-site support