Job Description
Join Nashville's fastest-growing tech hub as an Entry-Level IT Support Specialist at NashTech Innovations! We're seeking passionate tech enthusiasts ready to launch their careers in a dynamic environment. Our team provides cutting-edge IT solutions to local businesses, and we're looking for fresh talent to help us maintain our reputation for excellence. Enjoy competitive benefits, mentorship from industry veterans, and opportunities for rapid growth in Music City's thriving tech scene.
Responsibilities
- Provide Tier 1 technical support for hardware/software issues via phone, email, and in-person
- Install, configure, and troubleshoot desktops, laptops, and network equipment
- Document support tickets and maintain accurate service records
- Collaborate with senior IT staff on infrastructure projects
- Train end-users on new technologies and best practices
- Monitor system health and proactively address potential issues
Qualifications
- Associate's degree in IT, Computer Science, or related field (or equivalent experience)
- Basic knowledge of Windows/macOS operating systems
- Familiarity with networking concepts (TCP/IP, DNS, DHCP)
- Strong problem-solving and customer service skills
- Ability to work independently and in team environments
- CompTIA A+ or similar certification preferred
- Valid driver's license and reliable transportation