Job Description
Are you looking to kickstart your career in the booming tech industry? TechHorizon Solutions is seeking a motivated Entry Level IT Support Specialist to join our dynamic team in Boston, MA.
We value potential and passion over experience. As an Entry Level IT Support Specialist, you will receive comprehensive training and mentorship from industry experts, allowing you to grow your skills in a supportive environment.
Why Join Us?
- Competitive salary and benefits package.
- Opportunity for rapid career advancement.
- State-of-the-art work environment.
Don't let a lack of experience hold you back. Apply today and let your potential shine!
Responsibilities
- Resolve Technical Issues: Provide first-level support for hardware, software, and network connectivity problems.
- Customer Assistance: Deliver exceptional technical support to employees with a focus on patience and clarity.
- System Maintenance: Assist in the deployment, configuration, and maintenance of computer systems and peripherals.
- Documentation: Maintain accurate records of incidents, resolutions, and technical procedures.
- Team Collaboration: Work closely with senior IT staff to learn best practices and escalate complex issues.
Qualifications
- Education: High school diploma or equivalent required; Associate’s degree in Computer Science or related field is a plus.
- Experience: No prior professional experience required—we provide the training!
- Skills: Basic understanding of Windows and Mac operating systems.
- Communication: Excellent verbal and written communication skills.
- Attitude: A strong desire to learn and a problem-solving mindset.