Job Description
Join our dynamic team at TechNova Solutions and launch your IT career with immediate start! We're urgently seeking motivated Entry Level IT Support Specialists to provide exceptional technical assistance to our clients. This is your golden ticket to gain hands-on experience in a fast-paced environment while working with cutting-edge technologies. Enjoy competitive compensation, comprehensive benefits, and a culture that values innovation and growth. Don't miss this opportunity to build your professional foundation in Virginia's thriving tech hub!
Responsibilities
- Provide first-line technical support for hardware, software, and network issues
- Install, configure, and maintain computer systems and peripherals
- Document technical procedures and maintain accurate support logs
- Collaborate with senior technicians to resolve complex technical problems
- Assist with cybersecurity protocols and data protection measures
- Conduct user training on new software and system updates
- Monitor system performance and implement preventive maintenance
Qualifications
- Associate's degree in IT, Computer Science, or related field (or equivalent experience)
- Basic knowledge of Windows/macOS operating systems and networking fundamentals
- Strong problem-solving skills and attention to detail
- Excellent written and verbal communication abilities
- Ability to work independently and as part of a team
- CompTIA A+ certification preferred but not required
- Valid driver's license and reliable transportation
- US citizenship or permanent residency required