Job Description
Join TechNova Solutions as an Entry Level IT Support Specialist and kickstart your career in technology! We're urgently seeking motivated individuals in Oklahoma City to join our dynamic IT team. This is a rare opportunity to gain hands-on experience with cutting-edge systems while making an immediate impact. Our comprehensive training program ensures you'll thrive in a fast-paced environment, supporting diverse clients across multiple industries. If you're passionate about technology and ready to grow professionally, apply today and start your journey with us!
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Install, configure, and troubleshoot computer systems and peripherals
- Document incidents, solutions, and system changes in IT service management tools
- Assist with cybersecurity protocols and data protection measures
- Collaborate with senior IT staff on system upgrades and maintenance
- Train end-users on new technologies and best practices
- Monitor system performance and proactively address potential issues
Qualifications
- High school diploma or equivalent; bachelor's degree preferred
- Basic knowledge of Windows OS, Microsoft Office Suite, and networking fundamentals
- Strong problem-solving skills with attention to detail
- Excellent verbal and written communication abilities
- Customer service mindset with patience and empathy
- Ability to work independently and as part of a team
- Willingness to obtain CompTIA A+ certification within 6 months
- Valid driver's license and reliable transportation