Job Description
Launch your tech career in Nashville's thriving innovation hub! TechNash Solutions is seeking motivated Entry-Level IT Support Specialists to join our dynamic team. We provide comprehensive training and growth opportunities for recent graduates and career changers. Enjoy competitive benefits, flexible work arrangements, and a collaborative environment in Music City's booming tech sector. Perfect for those passionate about problem-solving and technology!
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Install, configure, and maintain desktop/laptop systems and peripherals
- Document IT processes and maintain accurate knowledge base articles
- Collaborate with senior engineers on complex troubleshooting escalations
- Assist with cybersecurity best practices implementation
- Support office IT infrastructure including printers, AV systems, and cloud services
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- Basic knowledge of Windows/macOS operating systems
- Familiarity with networking fundamentals (TCP/IP, DNS, DHCP)
- Strong problem-solving and communication skills
- CompTIA A+ certification preferred (not required)
- Ability to lift 30 lbs and work in a fast-paced environment
- Valid driver's license for occasional equipment transport