Job Description
Are you a tech enthusiast looking to launch a career in Information Technology? We are currently seeking driven individuals for our Entry Level IT Support team in Las Vegas, NV. We value potential over experience and provide comprehensive on-the-job training to help you grow into a top-tier IT professional. Join a fast-paced environment where your hard work is rewarded immediately.
Why Join Us?
- Comprehensive paid training program for career changers.
- Competitive starting salary with annual performance reviews.
- Health, dental, and vision insurance from day one.
- Clear path to advancement into Senior IT roles.
Responsibilities
- Provide technical support to internal employees and external clients regarding hardware, software, and network issues.
- Assist in the setup, configuration, and maintenance of computer systems, printers, and peripherals.
- Perform routine system checks and data backups to ensure optimal performance and data security.
- Respond to help desk tickets and resolve technical issues in a timely and professional manner.
- Collaborate with senior IT staff to learn advanced troubleshooting techniques and best practices.
- Document all technical procedures and user interactions accurately in our ticketing system.
Qualifications
- High school diploma or equivalent required; Associate’s degree in Computer Science or IT is a plus but not mandatory.
- Basic understanding of computer hardware, operating systems (Windows/Mac), and internet connectivity.
- Strong problem-solving skills and the ability to think critically under pressure.
- Excellent verbal and written communication skills to interact with diverse teams.
- A valid driver's license and reliable transportation (optional but preferred for field duties).
- A positive attitude and a genuine eagerness to learn new technologies.