Job Description
Urgently Hiring: Entry Level IT Support Associate in Chicago, IL
Are you ready to kickstart your career in the technology sector? InnovateTech Solutions is seeking motivated, entry-level professionals for direct hire positions in Chicago. We provide comprehensive training and a clear pathway for career advancement.
Join a dynamic team where your growth is our priority. Whether you are a recent graduate or looking to switch careers, we offer the mentorship and tools you need to succeed in the IT industry.
Responsibilities
- Provide first-level technical support and troubleshooting for employees.
- Assist in the deployment, configuration, and maintenance of hardware and software.
- Log and track IT tickets using our helpdesk management system.
- Conduct system backups and perform routine network maintenance.
- Collaborate with senior engineers to resolve complex technical issues.
- Document technical procedures and maintain an inventory of equipment.
Qualifications
- High School Diploma or GED required; Associate’s degree in IT or related field is a plus.
- Familiarity with Microsoft Office Suite and Windows operating systems.
- Strong problem-solving skills and attention to detail.
- Excellent written and verbal communication skills.
- Ability to work independently and in a team environment.
- Willingness to learn new technologies and adapt to changing requirements.