Job Description
Launch your tech career in El Paso with our entry-level IT Specialist role featuring full visa sponsorship! We're seeking motivated individuals with no prior experience to join our dynamic team. Enjoy comprehensive training, mentorship from industry experts, and a clear path to growth in cybersecurity, cloud computing, or network administration. Join a company that invests in talent and offers competitive benefits including health insurance and retirement plans. Perfect for recent graduates or career changers looking to enter the thriving IT landscape of West Texas.
Responsibilities
- Provide Tier 1 technical support for hardware/software issues via phone, email, and in-person
- Assist with network monitoring, security scans, and system backups
- Document technical procedures and maintain knowledge base articles
- Collaborate with senior engineers on infrastructure projects
- Participate in ongoing training for emerging technologies
- Support office IT asset management and inventory
- Adhere to cybersecurity protocols and compliance standards
Qualifications
- High school diploma or equivalent (technical certification preferred)
- Basic understanding of computer hardware/software concepts
- Strong problem-solving and communication skills
- Legally eligible for U.S. work visa sponsorship (H-1B/OPT/CPT)
- Willingness to obtain CompTIA A+ certification within 6 months
- Ability to work flexible hours including occasional on-call duties
- Valid driver's license for occasional off-site support
- Pass background check and drug screening