Job Description
Launch your IT career in Atlanta with our entry-level program! We're seeking motivated individuals with no prior experience for our fully-sponsored visa program. Join our dynamic team at TechSolutions Global, where you'll receive comprehensive training and mentorship to become a skilled IT Specialist. Enjoy competitive benefits, career growth opportunities, and the chance to work with cutting-edge technology in one of America's most vibrant tech hubs.
Why Apply? Full visa sponsorship, paid training, career advancement paths, and relocation assistance provided. No experience required – just your passion for technology and eagerness to learn!
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Assist with network monitoring and system maintenance
- Document IT procedures and create user guides
- Collaborate with senior engineers on infrastructure projects
- Manage helpdesk tickets and escalate complex issues
- Participate in cybersecurity awareness training
- Support office technology setups and troubleshooting
Qualifications
- No prior IT experience required
- High school diploma or equivalent (degree preferred)
- Basic computer literacy and troubleshooting skills
- Strong written and verbal communication abilities
- Eagerness to learn technical concepts
- Valid work authorization (visa sponsorship available)
- Ability to work in a fast-paced environment
- Team player with customer service mindset