Job Description
Launch your IT career in New Orleans with TechNova Solutions! We're seeking motivated individuals with no prior experience for our fully sponsored visa program. Join our innovative team and gain hands-on experience in cutting-edge technologies while building a foundation for long-term growth. Visa sponsorship provided for qualified international candidates. Enjoy competitive benefits, mentorship from industry experts, and opportunities for advancement in the vibrant New Orleans tech scene.
Responsibilities
- Provide Tier 1 technical support for hardware/software systems
- Assist with network monitoring and basic troubleshooting
- Document IT processes and maintain knowledge base articles
- Collaborate with senior engineers on infrastructure projects
- Participate in cybersecurity awareness initiatives
- Support system upgrades and patch management
- Manage helpdesk ticket systems and user inquiries
Qualifications
- High school diploma or equivalent required (degree preferred)
- Basic understanding of operating systems (Windows/Linux)
- Strong problem-solving and communication skills
- Willingness to learn new technologies quickly
- Ability to work in a fast-paced team environment
- Valid passport and eligibility for visa sponsorship
- CompTIA A+ or similar certification (a plus)