Job Description
Join TechNova Solutions' dynamic IT team and launch your career in Austin's thriving tech scene! We're urgently seeking passionate Entry-Level IT Specialists to support our growing client base. As a cornerstone of our operations, you'll gain hands-on experience with cutting-edge technologies while contributing to innovative projects that impact thousands of users. This is your chance to grow professionally with comprehensive training programs and mentorship from industry veterans. Our collaborative environment rewards initiative and offers clear advancement paths for driven candidates. If you're ready to transform your academic knowledge into real-world expertise, apply today and become part of Texas's most exciting tech employer!
Responsibilities
- Provide first-level technical support for hardware, software, and network issues
- Install, configure, and maintain desktop systems and peripheral devices
- Document IT processes and maintain accurate service records
- Collaborate with senior team members on infrastructure projects
- Conduct regular system backups and security audits
- Train end-users on new technology implementations
- Monitor system performance and troubleshoot technical problems
Qualifications
- Associate's degree in IT, Computer Science, or related field
- Basic knowledge of Windows/Linux operating systems
- Familiarity with networking fundamentals (TCP/IP, DNS)
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- CompTIA A+ certification preferred (or willingness to obtain)
- Valid Texas driver's license for occasional off-site support
- Ability to lift 25lbs for equipment handling