Job Description
Launch your tech career in one of America's most innovative cities! Tech Innovations Inc. is urgently seeking motivated Entry Level IT Associates to join our dynamic team in Seattle. This is your chance to gain hands-on experience in a fast-paced environment while working with cutting-edge technologies. We provide comprehensive training, mentorship, and clear growth paths for career advancement. If you're a recent graduate or career-changer with passion for technology, we want to hear from you!
Responsibilities
- Provide Tier 1 technical support to employees via phone, email, and in-person
- Assist in hardware/software installation, configuration, and maintenance
- Monitor network performance and troubleshoot connectivity issues
- Document IT processes and maintain knowledge base articles
- Collaborate with senior IT staff on system upgrades and projects
- Manage user accounts and access permissions
- Participate in security audits and compliance initiatives
Qualifications
- Associate degree in IT, Computer Science, or related field (or equivalent experience)
- Basic knowledge of operating systems (Windows, macOS) and networking fundamentals
- Familiarity with Microsoft Office 365 and cloud platforms (AWS/Azure)
- Strong problem-solving skills and attention to detail
- Excellent written and verbal communication abilities
- Ability to work independently and collaboratively in a team environment
- CompTIA A+ certification preferred but not required