Job Description
Are you looking for a rewarding career in Fort Worth, TX with no prior experience required? Apex Growth Partners is excited to announce an opening for a Customer Support Specialist to join our dynamic team.
We believe in cultivating talent from within. Whether you are entering the workforce for the first time or looking for a fresh start, we provide comprehensive training and mentorship to help you succeed. We are a fast-paced organization committed to delivering excellence in customer service and operational support.
Why Join Us?
- Zero Experience Needed: We train you from the ground up.
- Growth Opportunities: Clear pathways for career advancement.
- Competitive Pay: Starting at $18/hr with performance bonuses.
- Modern Environment: Work in a collaborative and tech-forward office.
If you are a reliable, motivated individual ready to launch your career, we want to hear from you.
Responsibilities
- Respond to incoming customer inquiries via phone, email, and chat in a professional and timely manner.
- Assist customers with troubleshooting technical issues and resolving product-related questions.
- Maintain accurate and up-to-date customer records in our CRM database.
- Collaborate with the support team to develop solutions and improve service processes.
- Participate in ongoing training sessions to enhance product knowledge and soft skills.
- Identify opportunities to upsell or cross-sell products based on customer needs.
- Adhere to all company policies and quality assurance standards.
Qualifications
- No prior experience is necessary. We value attitude and eagerness to learn over a specific background.
- High school diploma or GED is required.
- Basic computer literacy and typing skills (40+ WPM).
- Strong verbal and written communication skills.
- Ability to work in a fast-paced team environment.
- Reliable internet connection (if applicable to remote/hybrid duties).
- Must be authorized to work in the United States.