Job Description
Are you looking to launch a rewarding career in the heart of Atlanta? Atlanta Growth Partners is currently seeking motivated, high-energy individuals to join our team as Entry Level Customer Support Specialists. We are proud to offer a comprehensive training program designed to help you build the skills necessary for long-term success, regardless of your prior work history.
In this role, you will be the face of our brand, connecting with clients to solve problems and ensure satisfaction. We believe in promoting from within, meaning this is a fantastic opportunity to grow into management roles and beyond. If you are eager to learn, reliable, and ready to work hard, we want to meet you.
Why Join Us?
- Competitive hourly pay with performance bonuses.
- Full medical, dental, and vision insurance from day one.
- Free professional development and leadership training.
- Career advancement opportunities within a rapidly expanding company.
- A collaborative and inclusive office culture in Downtown Atlanta.
Don't let a lack of experience hold you back. We provide the tools and support you need to succeed. Apply today and take the first step towards your future!
Responsibilities
- Respond to incoming customer inquiries via phone, email, and live chat in a timely and professional manner.
- Identify and resolve customer issues while maintaining a high level of customer satisfaction.
- Accurately input and update customer data into our CRM database systems.
- Assist in the resolution of basic technical issues and escalate complex problems to senior support staff.
- Collaborate with the sales and operations teams to ensure seamless service delivery.
- Participate in daily training sessions to refine product knowledge and soft skills.
Qualifications
- High school diploma or equivalent is required; college degree is a plus but not mandatory.
- Excellent verbal and written communication skills.
- Basic computer proficiency and typing speed of 35+ WPM.
- Strong problem-solving abilities and a proactive attitude.
- Ability to work flexible hours, including evenings and weekends if required.
- Must be authorized to work in the United States.