Job Description
Launch your career with Illinois Growth Partners! We're seeking motivated individuals with no prior experience for our Entry-Level Customer Support Specialist role. Join our dynamic team where we invest in talent through comprehensive training programs. Enjoy competitive pay, career advancement opportunities, and a supportive work environment in Chicago's thriving tech corridor.
What We Offer:
- Full paid training program
- Health benefits and retirement plans
- Flexible work schedule options
- Performance-based bonuses
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Document customer interactions in CRM systems
- Collaborate with team members to resolve complex issues
- Follow established protocols for customer satisfaction
- Identify opportunities for process improvements
- Participate in ongoing training sessions
- Maintain accurate customer records
Qualifications
- No experience required – we train all new hires
- High school diploma or equivalent
- Strong verbal communication skills
- Basic computer proficiency
- Ability to work in a fast-paced environment
- Positive attitude and willingness to learn
- Attention to detail and accuracy
- Reliable internet connection for remote work option