Job Description
Are you looking for a new career opportunity in Philadelphia, PA with immediate start availability? Apex Solutions Group is currently seeking motivated individuals to join our growing team as Customer Support Associates. We specialize in providing top-tier service to our clients and value talent, attitude, and a willingness to learn above all else.
Why Join Us?
- No prior experience necessary – we provide comprehensive on-the-job training.
- Competitive hourly pay with opportunities for rapid advancement.
- Supportive work environment focused on employee growth.
- Flexible scheduling options to fit your lifestyle.
We are looking for driven individuals who are ready to hit the ground running. If you have a positive attitude and a strong desire to succeed, we want to hear from you today.
Responsibilities
- Assist customers with inquiries regarding products, services, and order status.
- Process orders, returns, and exchanges accurately and efficiently.
- Enter and maintain customer data in our internal database systems.
- Resolve customer complaints and issues with patience and professionalism.
- Collaborate with the sales team to meet daily and weekly performance goals.
- Stay updated on product knowledge and company policies through ongoing training.
Qualifications
- High School Diploma or GED required.
- Must be at least 18 years of age.
- Basic computer skills and proficiency with Microsoft Office Suite.
- Strong verbal and written communication skills.
- Ability to work in a fast-paced environment.
- Valid driver’s license is a plus but not required.