Job Description
Join our dynamic team in Columbus, Ohio and kickstart your career with no prior experience required! Horizon Growth Partners is offering relocation assistance for motivated individuals seeking entry-level opportunities in customer relations. We provide comprehensive training, competitive benefits, and a supportive environment for professional growth. If you're ready to build a career with a forward-thinking company, apply today!
Responsibilities
- Deliver exceptional customer service via phone, email, and chat support
- Resolve client inquiries and troubleshoot technical issues efficiently
- Document interactions and maintain accurate case records in CRM systems
- Collaborate with cross-functional teams to enhance service quality
- Participate in ongoing training to develop product knowledge and skills
- Contribute to process improvement initiatives
- Adhere to company policies and compliance standards
Qualifications
- High school diploma or equivalent (no college experience required)
- Excellent verbal and written communication skills
- Strong problem-solving abilities and attention to detail
- Ability to work in a fast-paced team environment
- Basic computer proficiency with willingness to learn new software
- Positive attitude and eagerness to learn
- Valid driver's license for occasional on-site requirements