Job Description
Join a thriving team in Bakersfield, CA with Golden State Support Services! We are currently seeking motivated individuals for our Entry-Level Customer Service Representative positions. We are proud to offer full relocation assistance for candidates looking to relocate to the sunny Central Valley.
Whether you are entering the workforce for the first time or looking to change careers, this is the perfect opportunity. We provide a comprehensive paid training program and a supportive environment designed to help you succeed. Don't let a lack of experience hold you back—come grow with us!
Responsibilities
- Manage high volumes of inbound and outbound customer calls and inquiries with a focus on resolution and satisfaction.
- Assist customers in navigating our products and services, providing accurate information.
- Document customer interactions and feedback into our CRM systems efficiently.
- Collaborate with the support team to identify trends and improve service protocols.
- Participate in daily briefings and training workshops to enhance product knowledge and soft skills.
Qualifications
- High school diploma or GED is required.
- No prior experience necessary; we value attitude and willingness to learn over experience.
- Must be willing to relocate to Bakersfield, CA (Relocation package included).
- Basic proficiency with computers and typing.
- Strong interpersonal skills and a professional telephone manner.