Job Description
Join our dynamic team as an Entry-Level Customer Specialist and kickstart your career in Detroit! We provide comprehensive training and mentorship for motivated individuals with no prior experience. Enjoy competitive pay, flexible scheduling, and opportunities for growth within our award-winning organization. If you're passionate about helping others and eager to learn, we want you on our team!
Responsibilities
- Deliver exceptional customer service via phone, email, and in-person interactions
- Process transactions and maintain accurate client records
- Collaborate with team members to resolve customer inquiries
- Assist with daily administrative tasks and office operations
- Participate in ongoing training programs to develop new skills
- Support community outreach initiatives as needed
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Ability to learn quickly and adapt to new systems
- Positive attitude with a customer-focused mindset
- Basic computer literacy and typing skills
- Reliable transportation to our downtown Detroit location
- Willingness to work flexible hours including weekends