Job Description
Launch your career with Metro Growth Partners in Philadelphia! We're seeking motivated individuals with no prior experience for our direct-hire Customer Service Specialist role. Enjoy comprehensive paid training, competitive benefits, and growth opportunities in a supportive environment. If you're passionate about helping others and ready to build a professional future, apply today!
Responsibilities
- Deliver exceptional customer support via phone, email, and chat
- Resolve inquiries using our proprietary CRM system
- Document interactions accurately in our database
- Collaborate with team members to ensure seamless service
- Meet performance metrics for response times and resolution rates
- Continuously develop product knowledge and service skills
Qualifications
- High school diploma or equivalent required
- Strong verbal communication skills
- Basic computer proficiency
- Ability to multitask in fast-paced settings
- Positive attitude and willingness to learn
- Reliable internet connection for remote training
- Must pass background check and drug screening