Job Description
Join our dynamic team in Kansas City as a Part-Time Customer Service Specialist! We're seeking enthusiastic individuals to deliver exceptional support and drive customer satisfaction. This direct-hire opportunity offers flexible hours and a collaborative environment where your skills will truly shine. If you're passionate about helping others and ready to grow with us, apply today!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve product/service issues with empathy and efficiency
- Process orders and manage customer accounts accurately
- Document interactions and maintain detailed records
- Collaborate with team members to improve service quality
- Participate in ongoing training and development
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience preferred
- Strong communication and problem-solving skills
- Proficiency with CRM software (e.g., Salesforce)
- Ability to work flexible shifts including evenings/weekends
- Detail-oriented with excellent time management
- Positive attitude and team player mentality