Job Description
Launch your career with Houston's leading customer service provider! Urban Growth Partners is seeking motivated individuals for immediate full-time entry-level roles. No experience necessary – we provide comprehensive training and career growth opportunities.
Join our dynamic team in the heart of downtown Houston and develop valuable skills while supporting Fortune 500 clients. We offer competitive pay, benefits, and a supportive environment perfect for career beginners.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer concerns using established protocols
- Document interactions accurately in CRM systems
- Collaborate with team members to ensure seamless service delivery
- Participate in ongoing product training sessions
- Maintain professional communication standards
- Identify and escalate complex issues appropriately
Qualifications
- No prior experience required – training provided
- High school diploma or equivalent
- Strong verbal communication skills
- Basic computer proficiency
- Ability to multitask in fast-paced environment
- Positive attitude and eagerness to learn
- Reliable transportation to downtown Houston office
- Passion for helping others succeed