Job Description
Ready to launch your career in Austin's thriving tech scene? Austin Growth Partners is seeking enthusiastic individuals with no prior experience for our Entry-Level Customer Service Specialist positions. Join a forward-thinking company offering paid training, flexible scheduling, and growth opportunities. Perfect for recent graduates or career changers seeking immediate employment in a supportive environment. Start earning while gaining valuable skills in communication, problem-solving, and digital tools.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy
- Process orders, resolve billing issues, and provide product support
- Update customer records in CRM systems and maintain accurate documentation
- Collaborate with team members to resolve complex customer concerns
- Meet performance metrics for response time and customer satisfaction
- Complete product knowledge training and stay updated on company offerings
- Participate in team meetings to share best practices and feedback
Qualifications
- No experience necessary – comprehensive training provided
- High school diploma or equivalent (currently enrolled students welcome)
- Strong verbal communication and active listening skills
- Ability to type 30+ WPM with basic computer proficiency
- Positive attitude and willingness to learn new technologies
- Must be available to work weekends and holidays as needed
- Ability to stand or sit for extended periods during shifts
- Valid Texas ID and reliable transportation to downtown Austin office