Job Description
Urgent Opportunity: Start Your Career Today!
Growth Horizons LLC is seeking motivated individuals with no prior experience for our Entry-Level Customer Service Specialist positions in Washington DC. We provide comprehensive training and a supportive environment to launch your professional journey. Perfect for recent graduates or career changers seeking growth opportunities in the nation's capital.
Why Join Us?
• Competitive salary with performance bonuses
• Comprehensive benefits package (health, dental, vision)
• Clear career advancement pathways
• Modern downtown office with flexible scheduling options
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy
- Process transactions and maintain accurate customer records in CRM systems
- Collaborate with team members to resolve complex customer issues
- Participate in ongoing training programs to enhance product knowledge
- Meet daily performance metrics while maintaining service quality standards
- Contribute to team improvement initiatives through feedback sessions
Qualifications
- High school diploma or equivalent (recent graduates encouraged)
- Excellent communication and interpersonal skills
- Basic computer proficiency with willingness to learn new software
- Strong problem-solving abilities and attention to detail
- Positive attitude and ability to thrive in a fast-paced environment
- Reliable transportation to downtown DC office location
- Must pass background check and drug screening