Job Description
Join our dynamic team in Charlotte and kickstart your career with zero experience required! Growth Solutions Inc. is urgently seeking motivated individuals for our entry-level customer service positions. We provide comprehensive paid training, career advancement opportunities, and a supportive environment where your growth is our priority. If you're a people person with a passion for helping others, this is your chance to launch a successful career in one of North Carolina's fastest-growing industries.
Why Choose Us?
- Industry-leading onboarding program
- Health benefits and retirement plans
- Flexible scheduling options
- Performance-based bonuses
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and professionalism
- Document interactions accurately in CRM systems
- Collaborate with team to improve service processes
- Meet daily performance metrics for call quality and resolution
- Participate in ongoing training sessions
- Contribute to positive team culture
Qualifications
- No prior experience required - we train you!
- High school diploma or equivalent
- Strong communication skills (written and verbal)
- Basic computer proficiency
- Ability to work in a fast-paced environment
- Positive attitude and willingness to learn
- Reliable internet connection for remote options
- Passion for customer satisfaction