Job Description
Launch your career with Baltimore Solutions Group! We're seeking motivated Entry-Level Customer Service Specialists to join our dynamic team. No experience required – we provide comprehensive training to set you up for success. Enjoy competitive pay, full-time benefits, and a supportive environment where your growth is our priority.
Why Join Us?
- Competitive hourly wages starting at $18-$25
- Comprehensive paid training program
- Health, dental, and vision insurance
- 401(k) with company match
- Career advancement opportunities
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Process orders and transactions accurately
- Maintain detailed customer records
- Collaborate with team members to ensure seamless service
- Adhere to company policies and procedures
- Continuously improve product knowledge
Qualifications
- No prior experience required
- High school diploma or equivalent
- Strong communication skills
- Basic computer literacy
- Positive attitude and team player mindset
- Ability to work in a fast-paced environment
- Reliability and punctuality