Job Description
Launch your career without a degree! Pacific Coast Solutions is seeking passionate individuals for our entry-level Customer Service Specialist role in sunny San Diego. We value attitude over credentials and provide comprehensive training to help you succeed. Join our dynamic team where your growth is our priority, and enjoy competitive pay, benefits, and a supportive work environment.
Responsibilities
- Deliver exceptional customer support via phone, email, and chat
- Resolve customer inquiries and concerns with empathy and efficiency
- Document interactions and maintain accurate records in CRM systems
- Collaborate with team members to improve service processes
- Meet daily performance metrics for response time and resolution
- Participate in ongoing product and skills training
- Contribute to a positive team culture through collaboration
Qualifications
- No college degree required - we hire based on potential!
- High school diploma or equivalent preferred
- Strong verbal and written communication skills
- Proficiency with basic computer applications
- Ability to thrive in a fast-paced environment
- Customer-focused mindset with problem-solving aptitude
- Willingness to learn new technologies and processes
- Reliable attendance and punctuality